Operational Risk Manager

Permanent in Financial Services , in Risk & Compliance
  • Century City, 7441, City of Cape Town, Western Cape, South Africa
  • Post Date : December 3, 2025

Job Detail

  • Job ID 354280
  • EE or Non EE Position  Non EE Position
  • Disability Position  No
  • Career Level  Experience 
  • Experience  5-10 Years 
  • Qualifications  Diploma / Bachelors

Job Description

Operational Risk Manager Century City

 

Our client seeks an Operational Risk Manager with at least 5 years experience in a similar role, to identify, assess and mitigate operational risks across the business by owning operational risk processes (loss/event management, control testing, KRIs, BCP and third‑party risk), strengthening controls and enabling resilient operations.

 

Salary: Market Related

Position type: Permanent office based.

 

Minimum requirements

Bachelor’s degree in Commerce, Finance, Engineering, Risk Management or related discipline; postgrad or professional qualifications advantageous

5–8 years’ experience in operational risk, risk management, control, internal audit, or process improvement roles (banking, financial services, asset management, or large corporates)

Demonstrable experience in operational risk assessments, loss event management, BCP and vendor/third‑party risk

 

Key responsibilities

Maintain and evolve the operational risk framework, policies and standards to align with enterprise risk appetite and regulatory expectations

Conduct operational risk assessments, process risk mapping and control effectiveness reviews across business units

Lead incident and loss event investigations, root‑cause analysis and remediation tracking; report trends and loss drivers to senior management

Define, monitor and report key risk indicators (KRIs); escalate threshold breaches and emerging operational risk issues

Manage third‑party/vendor risk assessments and oversight, including due diligence, contract risk clauses and performance monitoring

Own business continuity planning (BCP) and crisis response exercises, ensuring recovery plans are tested and maintained

Plan and execute control testing and risk assurance activities; coordinate with Internal Audit and Compliance on remediation actions

Provide challenge and input on change initiatives, process redesign and system implementations to ensure operational risk is identified and mitigated

Prepare regular operational risk reporting and actionable insights for the risk committee, executive team and business leaders

Drive risk awareness and embed operational risk practices through training, guidance and stakeholder engagement

Support regulatory engagements and ensure compliance with relevant operational risk related regulations and guidance

 

Please apply online

FROGG Recruitment

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