Vacancies

Job Title
Customer Support Technician
Employment Type
Full Time
Experience
1 to 3 years
Salary
Negotiable
Job Published
30 January 2024
Job Reference No.
1701013425

Job Description

Customer Support Technician Cape Town

Our IT Technology client is looking for an Onsite Customer Support Technician with 1-3 year technical IT support experience. You must have a CompTIA A+ and Network certification.

Salary Market related

Requirements

Technical Support – Providing on-site technical support to the designated customer, including creation,

assignment, resolution, and closure of support tickets

Areas of Support- Windows Desktop Support
Basic Microsoft Server Support o Basic Network Support
Basic PBX Solution Support
Microsoft 365 Management
Data Management

Qualifications and Education Requirements

CompTIA A+
CompTIA Network+
1-3 years of experience in the industry

Preferred Skills

ITIL Foundation certifications
Microsoft Office, Desktop, Server, Azure, OneDrive, SharePoint

Desirable Qualifications

MD-102 – Endpoint Administrator
MS-300 – Deploying MS365 Teamwork o MS-500 – MS365 Security Admin
MS-100 – MS365 Identity and Services o MS-101 – MS365 Mobility and Security o CompTIA Sec+

Apply online

Frogg Recruitment

 

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