Job Title
Customer Support Technician
Employment Type
Full Time
1 to 3 years
Job Published
30 January 2024
Job Reference No.

Job Description

Customer Support Technician Cape Town

Our IT Technology client is looking for an Onsite Customer Support Technician with 1-3 year technical IT support experience. You must have a CompTIA A+ and Network certification.

Salary Market related


Technical Support – Providing on-site technical support to the designated customer, including creation,

assignment, resolution, and closure of support tickets

Areas of Support- Windows Desktop Support
Basic Microsoft Server Support o Basic Network Support
Basic PBX Solution Support
Microsoft 365 Management
Data Management

Qualifications and Education Requirements

CompTIA A+
CompTIA Network+
1-3 years of experience in the industry

Preferred Skills

ITIL Foundation certifications
Microsoft Office, Desktop, Server, Azure, OneDrive, SharePoint

Desirable Qualifications

MD-102 – Endpoint Administrator
MS-300 – Deploying MS365 Teamwork o MS-500 – MS365 Security Admin
MS-100 – MS365 Identity and Services o MS-101 – MS365 Mobility and Security o CompTIA Sec+

Apply online

Frogg Recruitment